Terms Of Service

INTRODUCTION

This document outlines the terms of service (“Terms”) that govern the use of the services (“Services”) provided by Zed Systems Limited, a Lagos-based fintech company (“Zed”). By using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

SERVICES

The Company provides payments and digital assets remittance services. The Services may be updated from time to time without prior notice to you.

ELIGIBILITY

To be eligible to use the Services, you must be at least 18 years old and a resident of Nigeria. The Company reserves the right to refuse access to the Services to anyone for any reason at any time.

ACCOUNTS

In order to use the Services, you must create an account with Zed (“zedapp.co”) and provide the Company with accurate and complete information. Any information that is contrary to accuracy will result in your account being suspended with immediate effect and zero repatriation. You are solely responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. You must immediately notify the Company of any unauthorized use of your Account.

USER CONDUCT

You agree to use the Services only for lawful purposes and in a manner that does not violate the rights of the Company or any third party. You agree not to use the Services:

1. For any fraudulent or illegal purpose

2. To send spam or unsolicited messages

3. To harass, abuse, or harm another person

4. To publish, post, upload, distribute, or disseminate any defamatory, obscene, or unlawful material or information

5. To upload files that contain viruses, Trojan horses, worms, or other malicious code

ANTI-FRAUD POLICY

Zed is committed to maintaining the security of its platform and protecting its users against fraud and suspicious activity. As a result, the company reserves the right to suspend any account that is suspected of being involved in fraudulent or suspicious activity.

If your account is suspended, you will have the right to appeal the decision. Upon receiving your appeal, Zed will conduct a thorough investigation into the alleged suspicious activity. If, after the investigation, it is determined that you are not involved in any fraudulent or suspicious activity, your account will be reinstated promptly.

However, if the investigation finds evidence of fraudulent or suspicious activity, Zed reserves the right to make the account suspension permanent. In such cases, the company may also relinquish any valuables in the account to the appropriate authorities upon request, in accordance with the laws governing the financial sector of the Federal Republic of Nigeria.

It is important to note that Zed takes the security of its platform and the protection of its users and the customers of the banking ecosystem very seriously, and will take all necessary steps to prevent fraudulent and suspicious activity on its platform.

ANTI-FALSE IMAGE/INFORMATION POLICY

Zed does not condone impersonation or the use of false information while filling any required fields as provided by the app. This applies to using fake names, someone else's BVN, and the likes.

If found out, Zed reserves the absolute right within our terms of service and the laws that govern the financial sphere of the Federal Republic of Nigeria, to suspend the suspected account with immediate effect while requesting information to prove suspicion is otherwise.

If satisfied with outcome of investigation, the affected account will be unsuspended with immediate effect.

However, on the contrary, Zed reserves the right to ban the perpetrator from using our services forever while any value held prior in the suspended account will be kept in our custody, to be released to the appropriate authority(s) upon request.

INTELLECTUAL PROPERTY

The Services and all content and other materials included in the Services, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its licensors and are protected by copyright and other intellectual property laws. You may not use the Services or any content or materials for any commercial purpose without the express written consent of the Company.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

THE COMPANY WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST DATA, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES.

INDEMNIFICATION

You agree to indemnify and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, demands, losses, liabilities, damages, or expenses, including reasonable attorney’s fees, arising from or in connection with your use of the Services or violation of these Terms.

MODIFICATIONS TO TERMS OF SERVICE

The Company may modify these Terms from time to time. Any such modifications will be effective immediately upon posting the modified Terms on the Services. By continuing to use the Services after the modified Terms have been posted, you agree to be bound by the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

TERMINATION

The Company may terminate these Terms and your access to the Services at any time and for any reason without the repatriation of your funds, if we deem it fit based on suspicious reasons and without notice to you. Upon termination, you must immediately cease all use of the Services.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions. Any legal action arising from or in connection with these Terms or the Services must be brought in the federal or state courts located in any of the states in Nigeria.

DISPUTE RESOLUTION

Any dispute arising from or in connection with these Terms or the Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the Nigerian Arbitration Association (NAI). The arbitration shall be conducted in Lagos, Nigeria.

MISCELLANEOUS

These Terms constitute the entire agreement between you and the Company with respect to the use of the Services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure of the Company to enforce any right or provision in these Terms shall not be deemed a waiver of such right or provision.

By using the Services, you acknowledge that you have read, understand, and agree to be bound by these Terms.